Monday, December 14, 2015

Requesting proof of debt payment

Q. After struggling with it for several years, I finally made the last payment on my Sallie Mae student loans this week. Do you think I should ask for a formal letter stating that it’s officially paid off? — Angela


A. Congratulations on finally kicking that old woman out of your house! It feels great, doesn’t it?

Sure, it couldn’t hurt anything to write and request formal confirmation that the book on your loans is closed and everything is paid in full. You can do this through email so you’ll have a record of contact, or you can send a certified letter, return receipt requested, through the post office. That way you’ll have a record they signed for it.

Following up on paid-off debts is always a good idea, Angela. You don’t want the hassle of possibly having to deal with greedy or incompetent collectors sniffing around three or four years down the road and no way to prove you’re free and clear! — Dave